Found an item cheaper elsewhere?

No problem. We pride ourselves on being as loyal to our customers as you are to us.

Therefore we will always do our absolute best to match or even beat a price that you have found elsewhere - providing it is from a recognised seller and the item is in stock.

We will however only match prices on a like for like basis;

Our price promise does not cover ex-demonstration, graded or refurbished stock.

If matching a price we will also match the service offered by the other seller. For example the free delivery/installation service offered by HBH Woolacotts may be waived if the price we’ve been asked to match does not also include this service.

In these instances you might be asked to sign our price match terms and conditions, agreeing that you are aware that you will not receive aspects of HBH Woolacotts’ premium service in order to secure a price match on a purchase.

Statutory rights and obligations for returns and faulty appliances will not be affected.