Going Above & Beyond at HBH Woolacotts

Everything we do at HBH Woolacotts is focused on making sure our customers get an exceptional experience with their electrical products – before during and after their purchase. Why shop local with us? Read on to find out.

Free Delivery of Electrical Appliances in Devon & Cornwall

At HBH Woolacotts, we have trained delivery engineers out on the road across Devon & Cornwall 6 days a week. While our installations are a chargeable service, we deliver all appliances to your front door – totally free of charge – within Devon & Cornwall. We’ll even aim to get your new appliance to you the very next day (subject to stock availability and routing) with a timeslot given the morning of your delivery – all free of charge, as well!

Like all areas of HBH Woolacotts, our delivery teams receive extensive and regular training in order for us to offer a complete service from sale to install – all in-house! In order to make our customers’ purchasing experience as seamless as possible, our delivery engineers receive training on all the same products as our sales staff; so they’re on-hand to not only safely install and set up your appliance, but also demonstrate it and answer any questions.

Cornwall & Devon’s Local Electrical Retailer

Unlike online retailers and the giant national chains, we ensure customers are dealing with real, local people all of the time – and quite often the same people over and over again! Some of our longest-standing sales advisors have been assisting the same customers for decades and we believe it’s great to see a friendly, familiar face when purchasing an important appliance that you’ll be using for years to come. Whether it’s for a sale or to help solve a problem, we’re easily contactable and we will always endeavour to get the right solution for all of our customers – both the loyal regulars and those brand new to shopping with us.

In-House Appliance Repairs

As well as our delivery engineers, we have a full in-house service department. We have field engineers who can call out to your home appliances, aerial engineers who can repair and install new aerial and satellite systems and brown goods engineers who can fix up your TV, hi-fi system or laptop in our local Bude workshop. Additionally, we’re in a unique position to offer under-warranty work for most of the brands we sell; that means no waiting on hold for a lifetime to reach a giant call centre, just give us a call and one of our engineers can call out to you to carry out an under-warranty inspection and repair.

So, not only can we offer excellent, in-depth buying advice, safe delivery and installation but we can also continue to help you long after your purchase, in case anything goes wrong with your appliance in the future! This is all part of our aim to be Happy to Be Helpful.

Huge Range of Brands & Stock

Our purchasing department works tirelessly to ensure we carry a large and fairly comprehensive range of products. We have great relationships with major, well-known brands and have lots of complimentary products available that many independent retailers aren’t able to offer. We carry a large range of stock and have a regular turnover, so we’ve always got new and exciting products coming in!. Our great warehouse team ensures that we have a huge amount of products that are available for delivery or collection within 24 hours – perfect for our customers that suffer a product breakdown and urgently need that new fridge freezer or washing machine!

Found an item cheaper? Give us the chance to match it!

While we do offer all of the above services, we don’t believe that customers should have to pay extra for it. We’re constantly checking our prices to make sure we’re competitive with major national and online retailers. However, prices can be very volatile and change regularly, so if customers have seen cheaper prices, we’ll always try our very best to match it on a like-for-like basis.

It’s no wonder over 94% of our customers recommend us!

Meet the Team

Get real advice from real people: meet some of our team!

Find Your Nearest Store

Looking for your new favourite local electrical retailer? Give us a call or pop into your local branch to say hello. You can find all of our shop’s details HERE.

We also have a full eCommerce website where you can purchase appliances for delivery or click & collect.

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