Coronavirus Information - how we are keeping you safe


As a family run Cornish business, we care about the safety of our customers, staff and the communities that we operate in.

We will aim to keep this page updated with information regarding our business and how we are adapting to keep our shops and services safe, but accessible, to everybody. The latest version is as of 24th February 2022, following the latest change to COVID restrictions.

Shops

In line with current guidelines face coverings are optional for customers and staff within any of our stores. Our staff will still have masks available and will be happy to use should you have any specific concerns while in store.

Hand Sanitiser stations will continue to be available at the entrance of each one of our stores and we will continue to ensure demo products and surfaces are cleaned regularly.


Deliveries, Service & In-Home Work

All of our services have returned and we are now running a full service as follows;

  • FREE Next day Delivery – ongoing service on ALL products regardless of price, with products dropped to a room of the customer’s choice providing access is straightforward.
  • Installation Service – full installation service available on ALL applicable products. Standard installation terms apply – excludes gas.
  • Service Repair Team – full service department both in the workshop and on the road
  • Aerial & Satellite Service – full service
  • In line with current guidelines face coverings are optional for customers and staff alike within any of our stores. Our staff will still have masks and PPE available and will be happy to use should you have any specific concerns while we complete our jobs.


We want YOU to be able to shop with confidence so if you feel that we have missed anything or could be doing anything better please do not hesitate to contact us and we will look into all requests where within reason.